Corn Plastic Compostable Clear Cold Cups iReduceiReuseiRecycle Compostable Stripped Cold Cups
Cup Carriers
1-Comp. (6x6x3.4) Bagasse Compostable Food Container, Small 1-Comp. (9x9x3.4) Bagasse Compostable Large Clamshell 1-Comp.(9X6X3.4)Oblong Clamshell 16-oz Compostable Soup Container 2-Comp.(9x6x3), Bagasse Large Clamshell 3-Comp.(9x9x3) Bagasse Compostable Food Container, Large 6" x 6" x 3" Compostable Clear Hinged Clamshell 8" x 8"x 3" Compostable Clear Hinged Clamshell
Dome Cold Cup Lids Flat Cold Cup Lids Hot Cup Lids Salad Bowl Lids Soup Container Lids
10oz CPLA Biodegradable Reusable 9oz CPLA Biodegradable Reusable
Bowls Plates Plates & Bowls - Retail Pack
Hot Cup Sleeves Napkins
5-Compartment Trays 6-Compartment Trays
Cutlery Kits Forks Knives Spoons Stirrers
iReduceiReuseiRecycle Stripped Hot Cups Sugarcane Fiber Hot Cups

Shipping & Returns

100% Customer Satisfaction

We are committed to making your Savannah shopping experience easy and convenient. We want you to feel good about what you buy from us, so we stand behind everything we sell with a hassle-free return policy.

 

Returns

  • Easy Return Policy : Customer satisfaction is our highest priority. If you don't like a product for any reason, even if it is not our fault, you have the right to send it back for a full refund (minus shipping) within 30 days. You need to call 877-630-8059 or email us (customerservice@savannahnaturehouse.com) prior to returning the product in order to receive the proper return address. If an item is returned to our billing office, it will incur a 15% restocking fee.
    If an item is defective or damaged, we will refund the original shipping cost as well, and pay to have it returned to us. Returned items must be in resalable condition, and must be returned with the original carton, packaging and receipt.

  • Customer Satisfaction : We exist as a business because of our customers, so we do whatever it takes guaranteeing your satisfaction.. We have received positive feedback from our customers telling us how pleased they were with how we handled their orders and questions.

  • If Your Order Does Not Arrive : Please wait seven days to notify us if your merchandise does not arrive. We will then file a tracer with the carrier. Upon notification from the carrier of non-delivery, the merchandise will be replaced or a credit applied, or a refund check issued at your option.

  • Mail Order Damaged Merchandise : Contact the carrier who shipped the merchandise, for example your local United Postal Service (UPS) office. Require UPS, or whoever the shipper was, to return the merchandise to us. DO NOT RETURN THE MERCHANDISE YOURSELF Parcel Post (USPS). Retain all packaging and contact us at 877-630-8059.

 

Security

  • Secure Transactions Using SSL Technology
  • The Savannah Secure Shopping Guarantee
 

Shipping

  • Shipping Policy :To ensure the fastest delivery of goods to you, we'll ship your Savannah order by UPS for small shipments and by freight for larger shipments.
    Our shipping charges are as follows:

    • $6.50 for all orders under $35.00
    • $8.50 for all orders from $35.01 to $70.00
    • $15.80 for all orders from $70.01 to $98.99
    • Free Shipping on all orders of $99.00 and above

  • A Word About Packaging: Being Green Means Shipping Green : Savannah works and encourages all of our stakeholders to minimize as much as possible shipping packaging. This helps all of us have minimum impact on the environment.

  • Shipping Philosophy : Please wait seven days to notify us if your merchandise does not arrive. We will then file a tracer with the carrier. Upon notification from the carrier of non-delivery, the merchandise will be replaced or a credit applied, or a refund check issued at your option.

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